09 5222-163 New container just landed, come in and view the latest designs from Italy,

Look forward to seeing you, at our 5200 ft² Designer Showroom on 3 levels, at 5 Kingdon Street Newmarket.

It is not necessary. Any working gravitational ventilation should guarantee an air exchange in a room of 1 per hour which is required for the use of Chantico and Planika products. This is a normal ventilation in any premises build according to planning permissions and building regulations.
The exceptions are long fireplaces where additional ventilation might be necessary together with a need to install grate for air circulation below the product.
 

It depends on the model, e.g. for Groundfloor it is 1560.90f3 (44,2 m3) and for Expresione 1836.36f3 (52 m3). By each product there are technical details including all information.

 

The product doesn’t need any special maintenance. Depending on what they are made of, you can clean the elements with all domestic cleaning products.

 

It depends on the product, app. 6000BTU/h. The heating power decreases when the flame is smaller.

 

Yes, there are few models appropriate for outdoor use.

 

Yes, Planika gives a statutory 2 year warranty within the EU. The warranty period on other territories depends on local laws.

 

Depending on the model. 2L burners are equipped with a burner shutter that allows to regulate the flame size. There is also a manual flame regulation in Fire Line and in Fire Line Automatic tis can be done with a remote control.

 

No. Ethanol burns clearly and completely. However, you should keep a minimum 3.28ft distance from the ceiling.

 

Due to high temperatures keep children and animals away from the product. While burning the product is very hot and touching it may cause burns.

 

Models based on the Glassfire® Technology should be extinguished with a special tool provided with each model. Other Chantico and Planika Fires have a special shutter enabling flame size regulation as well as fire extinguishing. In Fire Line Automatic the fire is extinguished automatically after pressing STOP button.

 

There is no time limit. Elements vulnerable to corrosion are made of stainless steel providing longevity of the product. The damage to the product can be done if not used according to user’s manual.

 

No in most models it is not necessary at all. Only the wall-mounted models require special set up. Detailed information is given in the instruction manual for each product. Digifire® and Fire Line Automatic requires connecting to a power supply.

 

You should keep it away from any source of fire, children and pets.

 

In most models there is no need for it. However, depending on the building and decorative materials used there might be a need to isolate the wall in case of the wall mounted fireplaces. Detailed information is given in the instruction manual for each product. The steel casing for the Fire Line and Fire Line Automatic models requires no additional isolation.

 

Yes, provided that you keep 3.28 foot distance between a Chantico or Planika Fire and your equipment.

 

It is a liquid ethanol based fuel which has undergone double rectification. It is eco-friendly, certified and safe to use.

 

The fuel is a special liquid based on alcohol prepared especially for use in Chantico and Planika Fires. CO2 and water vapour are the only products emitted while burning.

 

Chantico and Planika Fires are not heating but a decorative appliances. However, they do produce some heat.

 

Yes, providing this is not a wall-mounted product.

 

No, nothing will happen. However, on rare occasions the liquid fumes may light up abruptly while starting the fire, and poofing noise may occur puzzling the user.

 

No, because the glass cylinder is based on a Glassfire® Technology and is temperature resistant.

 

You can only move portable products while they are not burning and there is no fuel in the reservoir. Under no circumstances a burning product should be moved.

 

It is made of materials available in the furnishing industry. The burner is made of stainless steel and many models also have glass elements.

 

Yes, it is true.

 

The proportions are similar to those contained in the air exhaled humans. Amounts produced while burning provided appropriate ventilation are not harmful.

 

Wall-mounted inserts can be made- to-measure according to a specific project. Out technical team researches every project individually and advises on best solution.  

 

You can never pour liquid while the fire is burning.

 

You don’t need to convert it, the chimney may stay as a free passage. All you need to do is use one of the inserts.